SET Training - Banking and Fintech

Introduction In a world that champions optimism, the idea of focusing on potential pitfalls might seem counterproductive. Yet, when it comes to managing risks, particularly operational risks in sectors like banking, adopting a mindset that anticipates problems rather than avoids them can be a powerful tool. While the phrase “Positive Power of Negative Thinking” may resonate with those who remember psychologist Julie Norem’s 2002 book by that name, our use of the concept here differs significantly. Norem’s work on “defensive pessimism” illustrated how anticipating challenges could improve personal resilience and performance. But in risk management, this strategy extends further, creating a proactive framework for anticipating, assessing, and mitigating potential threats. This approach—thinking critically about what could go wrong—has proven indispensable in my own journey within risk management since 1991. The fundamental idea is that by rigorously identifying everything that could go w...