The Promise of Generative AI May Be Further Off—and Less Visible—Than Many People Think

For the past year, generative AI has dominated discussions about how emerging technology stands to transform our lives, and the payments space has been a big part of the conversation. Though generative AI is a hot topic, the road to development is long. Along with the opportunities come notes of caution and warnings that this revolution may take a while.

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How artificial intelligence hides in plain sight

We're living through an inflection point for artificial intelligence: From generated images and video to advanced personal assistants, a new frontier of technologies promises to fundamentally change how we live, work, and play. 

And yet for all the buzz and concerns about how AI will change the world, in many ways, it already has. 

From spam filters and sentence suggestions in our email inboxes to voice assistants and fitness tracking built into our phones, countless machine learning tools have quietly weaved their way into our everyday lives. But when we're surveyed about which everyday technologies use artificial intelligence and which don't, we aren't particularly good at knowing the difference. Does that matter?

Is GenerativeAI Banking’s Best Offense?

"While every banking executive understands that generative AI will transform banking, few fully understand the potential scope of this change. With so much at stake, now is the time to create strategies and actions that can take advantage of the opportunities across the organization."

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Strategies for Financial Institutions to Succeed in the Next Phase of the GenAI Competition

Amid the fervor to leverage the potential of AI, numerous financial institutions are overlooking the nuanced aspects of various AI types. Consequently, they are neglecting the formulation of comprehensive, enduring strategies. A recent report from BCG presents a framework designed to cultivate the potential of AI while simultaneously addressing and minimizing associated risks.

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ChatGPT Will Become ‘ChatOMG!’ in 2024, Forrester Predicts

As the use of ChatGPT and other large language models become more prevalent, there will be trouble. Forrester says eight neobanks and two large traditional banks will run afoul of regulators and consumers in 2024. Tightening up controls and compliance with those controls is a key starting point.

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9 Problems with Generative AI, in One Chart

In the rapidly evolving landscape of artificial intelligence, generative AI tools are demonstrating incredible potential. However, their potential for harm is also becoming more and more apparent.

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How OpenAI’s Turmoil Could Impact Banking’s Use of Generative AI

In just one year since its public debut, ChatGPT ignited a revolution in conversational AI that promised to reshape retail banking engagement. How does the ongoing disruption at OpenAI and potential management changes at Microsoft alter the outlook for this AI technology in the future?

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Generative AI is empowering the digital workforce

Many people think of generative AI as a tool that allows them to use their own words to ask questions or generate copy and images—both of which it does remarkably well. However, it also has incredible potential to transform our personal and professional work—helping us access, consume, and utilize the untapped information that floods our inboxes and languishes in archives.

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The Difference Between Generative AI And Traditional AI

Artificial Intelligence (AI) has been a buzzword across sectors for the last decade, leading to significant advancements in technology and operational efficiencies. However, as we delve deeper into the AI landscape, we must acknowledge and understand its distinct forms.

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