Banks May Be Ready for Digital Innovation: Many on the Staff Aren’t

Banks are deploying digital products and services at ever faster rates. Implementing any new technology can be a challenge if frontline staff isn't properly trained. The deployment of AI in particular can expose glaring gaps in skills and experience. If banks are going to succeed as digital tools proliferate, they need to identify and address employees' needs quickly and effectively.

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Bank-Fintech Relationships - Where Are They Headed?

Banks and fintechs are like the financial services' version of ‘The Odd Couple.’ Fintechs and neobanks are going through a rough patch, which, for some, will be fatal. The banking industry continues to go through seismic changes, with worse to come. At the same time, many are still plugging away at digital transformation. Partnerships may be the best bet for both going forward — but a twist called 'community fintechs' could be a spoiler.

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